Transforming the Financial Future of a High-End Jewelry Brand
Project overview
THE CLIENT
A high-end jewelry brand renowned for its ethically sourced gemstones and bespoke designs. The company was thriving in the e-commerce space, with a smaller percentage of revenue generated through wholesale partnerships. Despite consistent sales, they faced challenges in maintaining cash flow stability, accurately forecasting growth, and managing operations efficiently.
THE CHALLENGE
While the brand’s products were in high demand, their rapid growth exposed inefficiencies in operations and financial management. They struggled to align workflows with business needs, manage cash flow effectively, and create accurate forecasts and budgets. Without a clear structure or tools in place, team members were overwhelmed, and profitability was stagnating.
OUR ROLE
We were brought in to conduct a comprehensive audit of the company’s finances, operations, and workflows, with a focus on creating clarity, stability, and a roadmap for sustainable growth.
We got to work
With our Fractional CFO and COO expertise, we:
- Conducted a full audit of workflows and operational processes, uncovering inefficiencies that contributed to wasted time and resources.
- Redefined team roles and responsibilities, aligning them with business priorities to improve accountability and efficiency.
- Onboarded the brand to industry-specific software to automate inventory management, streamline order processing, and enhance reporting capabilities.
- Established clear KPIs for reducing waste, optimizing resource allocation, and improving order fulfillment timelines
- Created a user-friendly financial dashboard that provided real-time insights into cash flow, expenses, and revenue streams.
- Developed a three-month plan with actionable steps to achieve positive profitability, including cost-cutting measures and revenue-boosting strategies.
- Built a comprehensive budgeting and forecasting model, coupled with financial KPIs, to guide decision-making and set the stage for long-term growth.
- Conducted company-wide training on financial literacy and strategy, ensuring every team member understood their role in maintaining profitability.
Results
The combined efforts in operational and financial transformation delivered remarkable results:
Automation and optimized workflows reduced manual tasks, saving the team 15 hours per week.
Within three months, the company saw a 25% increase in profitability by implementing the 30-60-90 plan and streamlining costs.
Clear KPIs and strategic resource allocation led to a significant decrease in material and process inefficiencies.
How we got there:
- Conducted a thorough financial and operational audit to identify inefficiencies and areas for improvement.
- Streamlined workflows and introduced automation to enhance productivity.
- Created financial tools and strategies tailored to the brand’s needs, ensuring long-term financial health.
- Trained the team to align with new systems and empower them to contribute to the company’s success.
This case highlights how the right mix of financial expertise, operational efficiency, and team alignment can transform a growing business. With clarity and strategy in place, this high-end jewelry brand is now positioned for sustainable success.